Effective Date: October 8, 2026
Last Updated: October 8, 2026
This Privacy Policy describes how ConvertOnline ("we," "our," or "us") collects, uses, and handles your information when you use our free online file conversion website at https://convertonline.net (the "Service").
1. Information We Collect
- Uploaded Files: When you use our file conversion tool, you upload files from your device to our servers (or browser memory).
- Automatically Collected Data: Like most websites, our servers automatically collects standard technical data, including your IP address, browser type, operating system, referring pages, and access timestamps.
- Cookies and Analytics: We may use standard analytics tools (such as Google Analytics) or cookies to understand how visitors use our site.
2. How We Handle Your Files
- Data Retention & Deletion: Files uploaded for conversion are processed to complete the conversion task and are automatically deleted from our servers within 30 minutes.
- No Content Inspection: We do not read, view, analyze, or use the contents of your uploaded files for any purpose other than performing the requested file conversion.
- No Selling of Data: We do not sell, rent, or trade your files or personal data to any third parties.
3. How We Use Your Information
We use the collected information strictly to:
- Provide, run, and maintain the file conversion service.
- Troubleshoot technical issues and improve site performance.
- Comply with legal obligations or protect our legal rights.
4. Third-Party Services
We may use trusted third-party service providers to help run our website (such as hosting providers, CDNs, or analytics tools like Google Analytics). These third parties have access to basic technical data only as necessary to perform tasks on our behalf and are bound by confidentiality obligations.
5. Data Security
We use standard security measures (such as HTTPS/SSL encryption) to protect data in transit between your browser and our servers. However, no method of transmission over the internet is 100% secure.
6. Children's Privacy
Our Service is not directed to individuals under the age of 13 (or 16 in the EU). We do not knowingly collect personal data from children.
7. Your Data Protection Rights
Depending on your location (such as the EU under GDPR or California under CCPA/CPRA), you may have rights to:
- Access, correct, or request deletion of any personal data we hold about you.
- Opt-out of cookies or tracking technologies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with an updated "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello [at] convertonline.net.